Thank you for visiting and shopping at ShibArmy.co
All of our orders are shipped via Third Party Printers. You will receive an email update with your tracking number once your order has shipped!
All orders are processed within 7-15 Business Days. Orders are not shipped or delivered on weekends or holidays. Orders are all Print on Demand and most orders will be received within 21 business days or sooner.
If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather conditions) may have an impact on your estimated delivery date.
*Service is subject to shipping delays. Delivery times are estimates and not guaranteed. Delivery estimates for all international services do not include customs processing times. Our store is not liable for any delays that may occur once your order has been shipped.
Tracking Your Order
Once your order has shipped, you will receive a tracking email within 7-15 Business Days.
Customs, Duties, and Import Taxes
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Missing Orders
If you received your order damaged, or if the order appears to be lost during shipping, please contact us so we can help file a claim. A refund or replacement may be issued pending your cooperation during the claim process.
If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 15 days of delivery.
Returns and Exchanges
Refunds are not offered due to items being print on demand.
If you have any questions or concerns regarding your order, feel free to contact us! We typically reply within 3 Business Days